With the 30-minute free trial time limit, you can translate/dub up to 2 videos for free (upto the maximum available free time limit). For dubbing more videos, we recommend checking out our Purchase Plans.

This is usually because either :
1. You have used up your free translation limit of 2 videos, OR
2. Used up your 30-minute Free Trail Time Limit.

However, If you have a plan purchased and are still unable to translate videos, then kindly contact Support.

Yes, you can now download both translated subtitles and audio files separately for your dubbed videos.

You can now download 2 translated videos, subtitles and audio files (2 each separately) for free.

Yes, Translated Video can be shared or downloaded in following ways:

• App to App Sharing : For speed sharing the translated video (all languages at once), available for direct viewing on the Panini Translate App. Just click on the ‘Share’ icon or button from Video Player or Video Library Screens.

• Downloading : For downloading the translated video (single language at a time) locally, available for direct access in your Device Gallery as well as sharing externally on Social Media, Messaging Platforms, etc. ​​​​

Input (Video) language is the language your input (source) video is in. You can choose to leave it on Auto-Detect if you don’t know the original language of your video.

Output (Translation) language is the language you want your video translated into. You can choose 3 languages to translate your videos into at a time.

Output (Dub) voice is a gender specific voice that user can choose from for their output language. Please note while most of our output languages support both Male and Female voices, some languages may only support either. In such cases, output will be generated with only the voice (gender) supported, irrespective of user choice.

Video translation process generally takes between half to full length duration of the original video (ie. For a 1 minute video, it would usually take between 30 seconds to 1 minute to translate). However, depending on various other factors (like internet speed, geographical location, video quality, video length, etc) video translation processing time may vary!

Deductions work based on’time length of input video’ and ‘total number of output (translated) languages’, occurring in the sequence of priority: Subscription, Free and Add-On Limits.

1. Translation performance is better for single speaker videos (when compared to multi-speaker videos)
2. Translation performance is better for videos having single spoken language (when compared to videos having two or more spoken languages)
3. We’re still far away from supporting Song Translation. We recommend users to currently avoid it.

Translation performance varies based on:

• Quality of the video
• Clarity of speaker voice
• Speaker Accent
• Number of speakers in the video (works best for single speaker)
• Number of spoken languages in the video (works best for single language)
• Input (speaker) language
• Output (translated) language

Users can create a Support request from under ‘My Profile -> Support’ section using their email id. We generally get back with a response within 2 to 3 business days. Status of these Tickets can be tracked on the App itself, while Users are further recommended to access their email inboxes for detailed communication! Tickets can have either one of the following four Statuses :

1. Received – This means your ticket was successfully created and received for review by our support team
2. Under Review – This means your ticket is currently being reviewed by our support team
3. Responded – This means our support team has reviewed your ticket and has replied directly to your email
4. Closed – This means your ticket is now closed

With our Basic (Monthly) Subscription plan, you get a total of 60 minutes (ie. 1 hour) for video translation. This allocation spans over 30 days (ie. 1 month) from the date of your subscription, rather than being a daily limit. If you find that you need additional minutes beyond this, you’re welcome to explore our Add-on plans to top up your usage. Additionally for more plans, you can also write to us from ‘My Profile -> Purchase -> Subscription -> For additional plans, write to us here’.

In order for us to assist you effectively, kindly share your requirements with us. Please note that we primarily offer annual plans for bulk usage (20 hours or more) due to their nature. You can write to us from ‘My Profile -> Purchase -> Subscription -> For additional plans, write to us here’.